Free Trial Program

The Sensomat Free Trial Program is designed to provide aged care and residential care facilities a risk free opportunity to experience the benefits of our products at zero cost.

How it works

1. Request Your Free Trial

Reach out to us using the contact form below or email to express your interest in our free trial program.

2. Product Selection

Choose the products that align with your facility's unique needs or give our friendly team a call who can help confirm which products would suit your facility best.

View Products

3. Shipping and Setup

Once you've let us know which products you would like to trial, we will courier them to you at no charge.

4. Experience the Difference

Our free trial lasts up to 14 days. Take time to evaluate our products in your facility. See how they integrate into your daily operations and contribute to an improved caregiving experience.

5. No Cost, No Obligation

Our free trial program comes with absolutely no upfront costs or obligations. We believe in the value of our products, and we want you to experience that value firsthand without any financial commitment.

6. Decision Time

  • Love the product? Ready to make a purchase? We'll seamlessly transition from the trial period to finalising your order.
  • Not satisfied? No problem. We understand that every facility is unique, and our products might not be the perfect fit for everyone. Simply let us know, and we will arrange a hassle free return.

7. Return and Collection

If our products don't meet your expectations, we'll initiate a return process at no cost to you. Our team will coordinate with a courier to collect the items, ensuring a convenient and efficient return process.

Terms and Conditions

  • The free trial program is only open to aged care facilities, hospitals, and resellers. By participating in this program, you agree that you are an authorised representative of the facility and have the authority to request and evaluate the products.
  • To initiate a free trial, contact Sensomat through the designated channels provided on our website or as directed by our customer support team.
  • Sensomat will arrange for the shipping and delivery of the selected products to your facility. Setup instructions and assistance will be provided as needed.
  • The trial period begins upon receipt of the products at your facility and typically lasts for up to 14 days. Details of the trial period will be communicated to you during the initiation of the trial.
  • Participation in the free trial program comes with no upfront costs or obligations to purchase. You are under no obligation to make a purchase at the end of the trial period.
  • If you decide to purchase the products at the end of the trial, Sensomat will work with you to finalize the order and arrange for payment.
  • If you choose not to proceed with a purchase, you can request a return of the trial products. Sensomat will arrange for a courier to collect the items. The return process is at no cost to you.
  • Returned products must be in their original condition, with all accessories and packaging included.
  • Sensomat reserves the right to modify or terminate the free trial program or its terms and conditions at any time. Notice of such changes will be communicated to participants.

By participating in the free trial program, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact our customer support team for clarification.

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